Privacy policy

Last Updated: October 8, 2026

CaffeeTrade.shop ("we," "us," "our," or "CaffeeTrade") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through CaffeeTrade.shop.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Information You Provide

When you place an order, contact us, or otherwise interact with our website, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order and purchase information
  • Payment and transaction information
  • Information you provide when contacting customer support
  • Any other information you voluntarily provide to us

We do not need your payment card details to be stored by us in order to process your payment. Payment information may be processed securely by our third-party payment providers.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages viewed
  • Website usage information
  • Referring website
  • Approximate location information
  • Date and time of website visits

This information may be collected through cookies, analytics tools, and similar technologies.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Process payments
  • Provide customer service
  • Respond to inquiries and requests
  • Send order confirmations and shipping updates
  • Manage returns, refunds, and exchanges
  • Improve our website, products, and services
  • Detect and prevent fraud, abuse, or unauthorized activity
  • Maintain the security of our website
  • Comply with applicable legal and regulatory requirements
  • Send marketing communications where permitted and where you have provided the appropriate consent

3. Cookies and Similar Technologies

CaffeeTrade.shop may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, and improve your shopping experience.

Cookies may be used for purposes such as:

  • Essential website functionality
  • Shopping cart and checkout functionality
  • Website analytics
  • Remembering preferences
  • Marketing and advertising, where applicable

You may be able to control or disable certain cookies through your browser settings. Disabling essential cookies may affect the functionality of parts of the website.

4. How We Share Your Information

We may share personal information with trusted third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting providers
  • E-commerce and technology service providers
  • Analytics providers
  • Customer support providers
  • Fraud prevention and security providers
  • Professional advisers
  • Government authorities or law enforcement where legally required

We do not sell your personal information for money.

We only share information with third parties where reasonably necessary for legitimate business purposes, to provide requested services, or as required or permitted by law.

5. Payment Information

Payments may be processed through third-party payment providers.

We do not intend to store complete payment card numbers or security codes on our own systems. Payment information is handled by the applicable payment processor according to its own privacy and security practices.

6. Marketing Communications

Where permitted by applicable law, we may send promotional emails about products, offers, or updates that may be of interest to you.

You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the message or by contacting us at help@caffeetrade.shop.

Transactional communications, such as order confirmations, shipping notifications, and important account or service messages, may still be sent when necessary to fulfill your order or provide our services.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services
  • Complete transactions
  • Maintain business and transaction records
  • Resolve disputes
  • Prevent fraud
  • Comply with legal, tax, accounting, and regulatory obligations

When personal information is no longer reasonably required, we may securely delete or anonymize it, subject to applicable legal requirements.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

9. International Data Transfers

Because we operate from the United States and may use service providers located in different countries, your personal information may be transferred to, stored in, or processed in countries outside the country where you live.

Where required by applicable law, we will take appropriate steps to provide suitable safeguards for international transfers of personal information.

10. UK Privacy Rights

If you are located in the United Kingdom, applicable data protection laws may provide you with rights regarding your personal information.

Depending on the circumstances, these rights may include:

  • Requesting access to your personal information
  • Requesting correction of inaccurate information
  • Requesting deletion of personal information
  • Requesting restriction of processing
  • Objecting to certain processing
  • Requesting data portability where applicable
  • Withdrawing consent where processing is based on consent
  • Making a complaint to the relevant data protection authority

You may contact us to exercise applicable rights.

11. US Privacy Rights

Depending on your state of residence, you may have additional privacy rights under applicable US state privacy laws.

These rights may include, where applicable:

  • The right to know what personal information is collected
  • The right to access personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of personal information
  • The right to opt out of certain forms of data sharing or targeted advertising
  • The right to appeal certain privacy decisions

The availability of these rights depends on applicable law and your individual circumstances.

To make a privacy request, contact us at help@caffeetrade.shop.

We may need to verify your identity before completing certain requests.

12. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites, services, or applications.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.

When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

CaffeeTrade.shop
4410 S Land Park Dr
Sacramento, CA 95822
USA

Email: help@caffeetrade.shop